INDUSTRY VENDORS DON’T ALWAYS KNOW OR FULLY UNDERSTAND END USERS’ NUANCED PROBLEMS.
At the same time, end-users do not always know the full extent of industry’s capabilities. At Blue Diamond, we are determined to bridge that gap by bringing tactical technologies to the tactical end-user. We curate and refine user requirements for our industry partners, and we inform the user community about cutting edge technologies so they can better articulate their requirements to industry partners. The way we achieve this collaborative approach varies by product or project. We will work with you to craft a custom solution based on your specific needs.
HAVE A QUESTION ABOUT ANY OF OUR CONSULTING SERVICES?
We can facilitate engagements from the warfighter to the program office. Let us evaluate where you are in the development or acquisition process, and then we will create a custom engagement strategy.
Let us take a look behind the curtain. We will evaluate your core technology areas, determine how they align with end-user gaps, and craft a plan that leverages your tech to solve real-world problems.
Are you convinced you have the solution to an end-user problem, but it just hasn’t been adequately showcased? We can facilitate a tech demo with potential end users in an intimate setting where you will receive candid feedback. If your solution meets their criteria, we can create a groundswell of interest for your product or technology to drive acquisition or inform, and potentially fund further development.
RESEARCH & DEVELOPMENT
Our consultants are former end-users. We represent the voice of your customer. We have a proven process that reduces development time by decreasing design iterations. Our process ensures your product meets the end-user’s expectation, saving time and money while ensuring that the warfighter gets what they need the first time, on time.
T&E & PRODUCT DESIGN
A human factors engineering project addresses and identifies the issues that your end-user will face when interacting with your product – form, fit, and function. We take into account human strengths and limitations in the design of interactive system that involve people, tools, technology, and work environments, thus ensuring safety, effectiveness, performance, ease of use and user acceptance.
TECHNOLOGY INSERTION & NEW EQUIPMENT TRAINING
Do you need to get your solution to the tactical edge? Blue Diamond has experience getting your tech to the tactical edge, and training end-users on how to optimize their new tool. Training, or lack thereof, is one of the biggest barriers to end-user buy in.